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AAPPR Live Webinar: Automating, Centralizing and Standardizing Locums Management with VMS Technology
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When: Wednesday, February 5, 2020
1:00 PM
Where: Online and conference call - link will be emailed in registration confirmation.
United States

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Case Study: Automating, and Standardizing Locums Management with VMS Technology 

Time: 10:00 am PT / 12:00 pm CT / 1:00 pm ET


  • Mary Ann Tanguay, Physician Recruiter, Hartford Healthcare Medical Group
  • Jeff Niles, Vice President, Healthcare Workforce Logistics 

Cost: Members/Free, Non-members/$99

Webinar Overview

Hartford HealthCare, like many other large healthcare systems, had very little visibility into locums utilization and costs. In addition, each facility was negotiating their own contracts, rates, and buyout terms. There were wide inconsistencies in requirements, screening, quality metrics, and processes. All of this led to a high level of inefficiency, unhealthy risk, duplicative work, and overspending on rates and fees. Hartford chose to partner with HWL to implement a comprehensive standardization initiative leveraging their proprietary Vendor Management Software which was designed for locums management. The result is one standard contract across all facilities, benchmarked rate structures by market, automated and customized workflows for screening, onboarding, credentialing, time/expense approval, and invoicing. Hartford also benefits from HWL’s real-time reporting on cost and utilization, vendor performance, quality metrics, and forecasted spending. By standardizing and automating processes, Hartford is achieving efficiency gains, cost savings, quality improvements, and real time visibility.

Learning Objectives

Upon completion of this webinar, participants will be able to:

  • Recognize the risks of inconsistencies in locum tenens contract management.
  • State three key benefits of locum tenens contract standardization.
  • Describe how vendor management systems can lead to efficiency gains, cost savings, quality improvements, and utilization insights. 

Speaker Bios

Mary Ann Tanguay works as a Physician Recruiter with the Hartford Healthcare Medical Group on their Physician and Advanced Practice Recruitment and Integration Team.  Celebrating over two decades in talent acquisition and human resources roles, Mary Ann was President Elect and President of the CT Association of Healthcare Recruiters in 2006-2008.



Jeff Niles is Vice President of Sales for Healthcare Workforce Logistics, an innovative leader in contingent workforce management technology and managed services. Jeff has excelled in VMS and healthcare contingent workforce management for over 15 years. Prior to HWL, he served led the national sales and marketing team at ShiftWise and grew their business to over $1 billion in spend under management in less than ten years. Jeff’s industry expertise, client service excellence and visionary leadership helped to build ShiftWise into one of the largest providers of VMS in the healthcare industry. Jeff earned graduate degree from the University of Cincinnati and a bachelor’s degree from Miami University.